Our Loyalty Rewards Scheme allows you to earn 2.5% back in Credit on eligible online purchases made while logged into your account. This Credit can then be used as a discount on future orders.

New customers may also receive a €10 sign-up credit. Terms and conditions apply.

You earn 2.5% of your eligible order value back in Credit.

Example:
If you spend €200, you will earn €5 in Credit.

Your Credit is usually added to your account within 24 hours of your order being processed.

No. Your Credit does not expire and will remain in your account until you choose to use it.

Log in to your account and shop as normal. At checkout, you’ll have the option to apply your available Credit to your order.

Any remaining balance will stay in your account for future use.

No. Credit can only be earned and redeemed when you are logged into your account.

No. Credit can only be earned or redeemed during the checkout process while you are logged into your account.

If you place an order without logging in or do not apply your Credit at checkout, it cannot be added to the order afterwards.

No. Currently, Credit can only be earned and redeemed online.

No. Credit has no cash value and cannot be exchanged for cash.

No. Credit is not earned on delivery charges, gift cards, or excluded products.

Yes, unless stated otherwise. Any exclusions will be clearly shown at checkout.

Yes, Credit can be used alongside most promotions, unless stated otherwise at checkout.

If an order is cancelled or refunded:

• Any Credit earned from that order will be removed.

• Any Credit used on the order will be returned to your account.

No. Credit is non-transferable and can only be used by the account holder who earned it.

No. Creating multiple accounts to gain additional Credit is not allowed and may result in Credit being removed or accounts being suspended.

You can sign up by creating an account on our website. Once logged in, you will automatically start earning Credit on eligible purchases.

No. Joining the Loyalty Rewards Scheme is completely free.

If you believe there’s an issue with your EZ Loyalty account, please contact our customer care team and we’ll be happy to help. You can contact customer care by phone on 0818 776688 or fill in our contact form here.

Yes. We may update or modify the scheme from time to time. Any changes will be communicated clearly in advance, and your existing Credit will not be affected.